Our Values

Kid-Reaches-Up-small-320We believe that every child is unique, with his or her own strengths, and that all children have the potential to learn.

Our program is committed to working together with family members to identify their child’s strengths and needs and build upon skills and competencies in a positive and supportive manner.

The systematic application of behavioural principals in combination with ongoing monitoring and evaluation enables us to cater our supports to best fit each individual child and family.

In collaboration with families we identify priorities for intervention and work towards an improved quality of life for the family unit as a whole.

Disclaimer: Photos of children are either of former clients or have never been clients of Family Centred Practices Group and used with permission of the parents and/or legal guardian. We have obtained written consent for use of photos of staff/supervisees shown.

 

Quality Assurance 

At FCPG, we are committed to improving the lives of children and families living with Autism Spectrum Disorders and other related disabilities through the provision of specialized clinical services and highly individualized programs that support each individual’s unique strengths and needs and help each child to reach their full potential. We value opportunities to work with and support our clients and their families and collaborate with our community partners to achieve these principles in our practice.

There are a number of ongoing factors that we have in place to ensure we are achieving the provision of high quality ABA services to the children and families we support. These include: supporting families to navigate the Autism funding process, avoiding wait lists for the initiation of services, staff qualifications, and quality assurance.

Supporting Families to Navigate the Autism Funding Process

Children who receive a diagnosis in the province of BC are eligible for funding through the Ministry of Child and Family Development (MCFD). The Clinical Director, Behaviour Consultants and Administrative Coordinators support and assist families to navigate the process and procedures to gain access to and allocate funding. We encourage families independence with managing the funding that they have access to, but support families with paperwork, contact with the Autism Funding Unit, and online access and management tools (i.e., the My Family Services Portal) related to their funding.

Avoiding Wait Lists for the Initiation of Services

FCPG has never held a waitlist for our services. It is a priority to provide services to children and families who want to access our services and we monitor the capacity and caseload of our clinicians to create availability for new clients.

Staff Qualifications

The consulting staff at FCPG exemplifies depth of clinical experience, competence, and expertise in program delivery. The Behaviour Consultants are specialized professionals in Autism and other developmental disorders and hold various levels of academic training. This includes graduate level academic training at the Masters level. Further to this, staff at FCPG have presented at various national and international conferences and constantly advance their own professional development in the field. Our staff are highly qualified and we ensure that organization, administrative, programming, and teaching supports are in place to deliver quality service and that the continuous improvement of service is happening.

Core Clinical Staff (Behaviour Consultants) at FCPG have met the MCFD requirements to be on the Registery of Autism Service Providers (RASP). Families are directed to this registry when they receive funding and for children who are under 6 years old, their service provider must be on this registry for the family to allocate MCFD funding for services. There are minimum requirements for professionals (i.e., Behaviour Consultants) to be on the RASP which include: educational requirements; duration of clinical experience in the field; and number of children at various ages for which clinical experience spans. FCPG also continues to employ Board Certified Behaviour Analysts (BCBAs) and Board Certified Assistant Behaviour Analysts within our agency with more staff completing the required coursework and collecting supervision and experience hours needed for certification.

FCPG is the first and only Behavioral Health Centre of Excellence (BHCOE) in Canada. One key component of this evaluation process is to ensure there is high level staff qualifications and training. This is important to note because this a 3rd party accreditation board that has specific evaluation criteria and has determined that FCPG is a BHCOE. There are other key components of this evaluation that demonstrate that FCPG provides high quality service to the children and families we support.

Quality Assurance

At FCPG, quality assurance and accountability checks are comprehensive and include processes that are internal (i.e., part of FCPG’s policies and procedures) and external (BHCOE Accreditation). Some internal processes that we have in place to monitor quality assurance include: clearly defined standards of practice across all client tasks and activities, regular reviews of key performance indicators, standardized training and evaluation systems, agency evaluation and outcome measurement tools. FCPG has clear policies and procedures in place and these are communicated to families at the onset of services. The Senior Behaviour Consultants at FCPG work as quality assurance managers for the clients and supervisees they support and provide ongoing monitoring that all of the standards of practice are being followed. In addition, the Clinical Supervisors and the Clinical Director assure quality by confirming standards of practice are adhered to. If caregivers or staff have questions or concerns regarding quality assurance they are directed to contact the Clinical Director, Tina Linton (tina@fcpg.ca). All of the policies and procedures followed by the Family Centred Practices Group help the children and families we are supporting obtain the best possible outcomes.

FCPG provides a service model based on the principles of ABA intervention and recommends that families receive the intensity of service that is aligned with what research has recommended in terms of best practice. The limited funding that is available for families for a child diagnosed with an Autism Spectrum Disorder makes it difficult for some families to increase the intensity of the intervention services they are receiving. We continue to work collaboratively with families and other professionals to identify priorities for intervention and design a program for the specific children we are supporting that is high individualized and responsive to the child’s needs.

We support children and families from all areas across the lower mainland. Our clients are both under the age of 6 and over the age of 6 and represent different ethnicities, languages, and socioeconomic statuses. We have worked hard to create services and supports that help to meet the diverse and unique needs of the various children and families we support in our program. We will continue to demonstrate dedication to strengthening our relationships with members of government and community partners, and work together with the children and families we support to provide the highest standards of quality services across all of our clients and other people living with Autism Spectrum Disorders or related disabilities.

For more information, please check out these other resources:

Applied Behavior Analysis Treatment of Autism Spectrum Disorders: Practice Guidelines for Healthcare Funders and Managers

Findings and Conclusions: National Standards Project, Phase 2: Addressing The Need for Evidence-Based Practice Guidelines for Autism Spectrum Disorder

ONTABA: Evidence-Based Practices for Individuals with Autism Spectrum Disorder: Recommendations for Caregivers, Practitioners, and Policy Makers